We stand behind our products 100%, and if you are dissatisfied with your order, we want to know about it. If something is not right with your order, please send any questions or concerns to eccentricitycoffee@gmail.com, within 3 business days of receiving your order, stating your order number and reason for return.


Orders usually ship after 5 business days, unless otherwise noted in the product description. We primarily ship through USPS, and unfortunately, we cannot offer guaranteed ship times. After leaving our facility, USPS typically delivers in 2-3 business days. You will receive an email notification containing tracking information once your order has shipped. * We currently ship to the continental US. However, we can provide custom shipping quotes on a case by case basis for locations outside of this territory.